Data Protection

Jaya Casino Privacy Policy – Your Data, Our Responsibility

Find out clearly what data we collect, how we store it, and what your rights are.

Last Updated: June 2026 SSL Secured GDPR Compliant
Our Core Commitments

Our 6 Privacy Commitments to You

End-to-end encryption

All your data at Jaya Casino is protected with 256-bit SSL encryption. From login to payment – your information is completely secure at every step.

256-bit SSL TLS 1.3
No Sale of Data

Your personal data is never sold or shared with third parties. Jaya Casino does not provide your data to advertisers.

Never Sold Strictly Confidential
You Are in Control of Your Data

You can view, correct, or request deletion of your personal data at any time. This right is always active.

Right to Access Right to Deletion
Minimal Data Collection

Jaya Casino only collects information necessary to provide its services. No excessive or unnecessary data is gathered.

Minimal Collection Purpose-based
Defined Retention Period

Your data is not retained beyond what is necessary. It is automatically deleted after a set period, unless retention is required by law.

Time-Limited Automatic Deletion
Immediate Breach Notification

In the event of a data breach, Jaya Casino will notify affected users within 72 hours and take protective measures.

72-hour notice Prompt Action
Table of Contents
1Introduction 2Information We Collect 3How We Collect Your Information 4How We Use Your Information 5Data Sharing Policy 6Cookies & Tracking 7Data Retention & Security 8Your Rights 9Protection of minors 10International Data Transfers 11Policy Changes 12Contact

1Introduction & Scope

Welcome to Jaya Casino. This Privacy Policy explains how Jaya Casino collects, uses, stores, and protects your personal information. We believe your privacy is a fundamental right, and safeguarding it is our highest responsibility.

This policy applies to Jaya Casino's website, mobile app, and all digital services. By using our platform, you agree to the practices described in this Privacy Policy. Please read it carefully in full.

Our commitment: Jaya Casino never sells your data and will not share it with third parties for marketing purposes without your consent.

2Information We Collect

Jaya Casino collects two types of information from you: what you provide directly, and what is collected automatically. Details are outlined below:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC verification, age confirmation
Contact Information Email, mobile number Account communications, support
Financial information Payment method, transaction history Deposits & Withdrawals Processing
Usage Information Gaming history, betting amounts Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser Security & Fraud Prevention

We never store your password, PIN, or full payment card number. This information is processed directly through encrypted channels.

3How We Collect Your Information

Jaya Casino collects information through several methods:

  • Directly Provided Information: Information you provide directly during registration, KYC verification, support contact, and payment.
  • Automatically Collected: Through cookies, log files, and tracking pixels while using the website or app.
  • From Third Parties: Confirmation details from payment providers or identity verification services.

Good to Know: Jaya Casino will never ask for your password or payment details over the phone or by email. Any such request is fraudulent.

4How We Use Your Information

Jaya Casino uses collected data solely for defined purposes. Your information is never used beyond those purposes:

  • To create, manage, and secure your account.
  • To process deposit and withdrawal transactions.
  • To verify your identity (KYC) and confirm your age.
  • To provide customer service and support.
  • To prevent fraud, money laundering, and misuse.
  • To monitor and support responsible gaming.
  • To send you promotional offers with your consent.
  • To meet legal obligations.

Your explicit consent is required before we use your data for marketing purposes. You may withdraw this consent at any time.

5Data Sharing & Disclosure Policy

Jaya Casino does not sell your personal data. However, limited information may be shared in certain circumstances:

  • Payment Processing: With payment gateway partners to process transactions.
  • Identity Verification: With approved verification services as part of the KYC process.
  • Legal obligations: In response to a court order or request from a regulatory authority.
  • Business Transfer: In the event of a company merger or acquisition, users will be notified in advance.

All third-party partners are contractually bound to uphold our privacy standards.

6Cookies & Tracking Technologies

Jaya Casino uses cookies and similar technologies to enhance your browsing experience. Types of cookies used:

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your language preference and user settings.
  • Analytics Cookies: To understand and improve site performance.
  • Marketing Cookies: Only with your consent, for relevant advertising.

You can disable marketing cookies through your browser settings. Please note that disabling essential cookies may affect certain site features.

7Data Retention & Security Measures

Jaya Casino uses industry-standard technology to keep your data secure:

  • 256-bit SSL/TLS encryption on all data transmissions.
  • AES-256 encryption for data at rest.
  • Regular security audits and penetration testing.
  • Restricted Access Controls – only authorized personnel can view your data.
  • Data backup and disaster recovery planning.

Retention Period: Data for active accounts is kept for the duration of the service. After account closure, certain data may be retained for up to 5 years as required by legal obligations.

Our servers are housed in secure data centers with 24/7 physical security measures in place.

8Your Data Rights

As a Jaya Casino user, you have several important rights over your own data:

Right to Access
You may request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data unless we are legally required to retain it.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Portability
You may request a copy of your data in a machine-readable format.

To exercise these rights, please contact our support team. We aim to respond within 30 days.

9Protection of minors

Jaya Casino is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

If parents suspect their child is using Jaya Casino, please contact our support team immediately.

10International Data Transfers

Jaya Casino's servers are located in secure jurisdictions. On occasion, your data may be processed on servers in other countries. In such cases, we ensure that appropriate data protection laws or agreements are in place in the destination country.

For international transfers, we comply with international data protection frameworks (GDPR) and applicable local laws.

11Changes to the Privacy Policy

Jaya Casino may update this Privacy Policy as needed. For significant changes, we will:

  • We will display a prominent notice on the website.
  • We will notify you of any changes via your registered email.
  • We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We encourage you to check this page regularly.

12Contact & Complaints

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us:

Data Protection Email
General Support
Live Chat 24/7
Response Time
Within 30 business days

If your issue is not resolved with us, you have the right to lodge a complaint with the relevant data protection authority.

For more information, please review our other policies:

Terms & Conditions
Responsible Gaming
About Us
FAQs
🔒

Your Data Is Secure – Play with Complete Peace of Mind

Your data is protected with the highest level of security at Jaya Casino. Register today and enjoy 1500+ games.

SSL Secured Your Data Is Never Sold GDPR Compliant
Register Sign In

For players aged 18+ only. Please gamble responsibly.

বাংলা